Key Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level trouble-shooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Share best practices.
• Maintaining documentation of performed tasks. Supervision of entrusted tools.
• Cooperation with the team of Engineers in Europe in solving technical issues

Qualifications and experience

• BSC in Engineering
• Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
• Technical analytical skills
• Fluency in German and English
• Valid driving license, active driving experience