Customer Success Manager – Life Sciences | Remote DACH

Germany / Austria

Full-time

€60–65K base + 25% bonus commission

A fast-growing global EdTech company is hiring a Customer Success manager. As a Customer Success Manager, you'll ensure adoption and long-term success of the platform across academic accounts. This a global organization who offer great future opportunities for successful candidates. After a highly successful first quarter they continue to develop and hire globally. This is a pivotal role covering both Austria and Germany.

Your mission:

• Support universities post-sale to drive usage and renewals
• Build relationships with faculty and help integrate the product into classrooms
• Serve as the trusted contact for onboarding, support, and training.

Ideal background:

• Master’s or PhD in Life Sciences or a STEM discipline
• Confident communicator (even poster presentations or academic demos count!)
• Experience with customer interaction, training, or support
• Fluent German language skills.

Why join:

• Remote role with flexible setup
• Supportive, fast-paced environment
• Clear bonus structure based on retention goals

This is a client with a great culture and who reward success.

Ready to take your career to the next level?

Please send me your CV asap – vc@saleslogic.co.uk