Technical Architect (f/m/d)
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.
Your job:
- To identify attrition percentage in accounts and take up initiatives to reduce the same
- To perform value addition activities (CIP & SIP) and implement strategies to improve productivity
- To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation through levers like Automation & self-driven initiatives
- To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT) To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
- To ensure generation of an account level EE & EN revenue
- To ensure absorption of freshers as per the defined account targets
- Work with project managers to provide detailed breakdown of tasks, their dependencies and scope , to size and shape the projects key work components
- Lead the execution of the migrations to completion – direct personal involvement, leadership and in many cases physical presence on site will be required
- Documentation and handover to operations, post migrations
Your profile:
- Highly experienced working as a lead network consulting engineer in network transformation projects in enterprise space. Interest in large, highly complex, campus transformation and enterprise “HQ campus + data center” disentanglement projects
- Able to analyze, document and design high level and low-level network solutions to complex multidimensional networking problems
- Very competent in routing and switching design: CCIE/CCDE level or equivalent
- Existing network has a complex legacy lan/wan/man routing/switching design that needs understanding, unpicking and rebuilding by this role. (PNA’s will provide a high level of input).
- Sufficient knowledge of pretty much all networking technology domains (routing, switching, firewalling, loadbalancing, wan, lan, man, compute hosting, cloud connectivity) to be unpick complex dependencies between multiple network components in all these areas
- Gravitas and authority to “own” the responsibility for all the technology areas associated with this migration – there can be no “I don’t do / know that” only “I will find out”
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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.